Home News & Insights Sharp Welcome Kiosk, Visitor Management for Hospitality

Restaurants and bars rejoice with an automated front of house solution

Hospitality venues have been hit particularly hard over the COVID-19 pandemic, and with an increased need for strict health screening and contact tracing efforts, the Sharp Welcome Kiosk could be the ideal solution to keep your business thriving.

Sharp understands how hard businesses must work to keep up with the ever changing landscape that living and working in a pandemic has created, and we are here to help. With the introduction of vaccine passports and a greater emphasis on signing and scanning in to venues, there has never been a better time to utilise technology and automate the process.

Sharp Welcome Kiosk is a feature packed Visitor Management System (VMS) that can welcome patrons safely, quickly, and in line with your businesses effort to deliver great customer service while minimising risk.

Whilst sign in books and barcode scanning can monitor and record guest visits, integrating a Visitor Management Solution automates the process; replacing the lackluster sign in process with a personalised and configurable kiosk that has a wow factor. The Sharp Welcome Kiosk allows staff to take a step back from manually recording guests with in-built screening technology.

Being recognised and personally greeted has a positive effect on people. In busy environments, one or more kiosks can reduce or remove queues waiting to sign into visitor books or waiting to talk with staff. The Sharp Welcome Kiosk can be configured to reward and loyalty schemes as well, which in turn encourages repeat business and improved customer experiences.

Sharp Welcome Kiosk tracks every visitor's arrival time, where they go, when they leave, and makes those all important contact tracing and health screening tasks a walk in the park. Visitors must use the integrated hand sanitiser and have their temperature read upon arrival – meaning busy staff need not fret over manually checking patrons temperatures at the door. It will even send a message direct to the manager when a new visitor arrives - no more flustered head counts or turning patrons away at the door; the Sharp Welcome Kiosk takes care of everything, so you can focus on building your business. The Sharp Welcome Kiosk also recognises blacklisted individuals, enabling you to have greater control on who can enter your premises.

If customer service is what you strive for then you might wonder how a VMS could leave a lasting impression; there is no substitute for an awesome front of house or front desk receptionist. By having a receptionist and a kiosk, customers are given the choice of a personal touch or convenience. Sharp Welcome Kiosk is also perfect for reducing traffic overflow and helps keep the queue to a minimum. Sharp Welcome Kiosk offers customisable video playback and site induction so your visitors feel welcomed. Moreover, it will leave your customers feeling relaxed as they enter a venue that is following guidelines and promoting a COVID-safe environment.

Getting visitors through the door will boost business, but doing it safely, and making sure that your business is following correct procedure is imperative so New Zealand’s hospitality industry can thrive. Sharp Welcome Kiosk is a feature packed contact tracing, self cleaning and health conscious solution to a problem that has closed the doors of many businesses.

To find out more about Sharp Welcome Kiosk get in touch today.