Businesses are no longer
confined to the office or contact centre. Now, businesses offer remote
flexibility and people can quite literally work from the other side of the
world (internet connection permitting). But how do you work from anywhere when
your business landline remains on your desk? Sharp’s business phone solution
aims to help New Zealand take their landline anywhere with an advanced mobility
app to allow your landline to travel with you freely. Sharp is NZ’s
largest vendor partner of 3CX, one of the world’s most recognised IP phone
systems.
Unchain your landline: Take business calls direct from your browser
Traditional business phone
systems were not initially built for the remote working revolution. 3CX is
different. 3CX was developed with mobility and flexibility in mind from day
one. Wouldn’t it be nice to take your office extension with you wherever you
go? With 3CX you can, and with no additional hardware requirements apart from
your laptop or smartphone, or a headset if desired.
The 3CX mobility app keeps you connected from anywhere
No time to grab your laptop?
3CX is available on the Google Play and Apple
Store for download, and is the perfect companion for intuitive calling and
messaging. Connect securely over any available connection or WiFi. Never
experience a dropped call when switching between data and WiFi again. The
mobility app contains all the same functionality as the web client and desktop app, but in a
smaller smartphone sized package.
The trick to never missing a call again
Staying connected wherever you
are is easy with 3CX. Here are our tips and tricks to ensuring you never miss a
call again.
Tip #1 - Create a separate push profile
Most 3CX users will utilise the web client or desktop app simultaneously
for more efficiency. You don’t want to annoy co-workers if the web client and
mobile app begin to ring at the same time. A good way around this is to disable
PUSH on your ‘Available’ profile and create a profile to be used with your
mobile device. For example, I like to change the default ‘Lunch’ status to ‘Available
(PUSH)’ so that you immediately have a profile with it enabled and your
‘Available’ profile has it deactivated. This means that you do not have to go into the settings each time and enable/disable it. This can be achieved as
follows:
This is a quick and simple way to switch between status depending on
which device you wish to make and receive calls on.
Tip #2 - Utilise call forwarding
Now when your extension is in the Available profile, calls will ring on
your extension and your desired landline or mobile simultaneously.
At Sharp,
we don’t see business phones as static. You need your landline extension to
travel with you wherever you go in order to stay connected to your customers
and clients. With 3CX, this becomes even easier. Contact our local 3CX
specialists today to find out how your business phone system can be more
mobile.