Home News & Insights COVID-19 (Coronavirus) – Our Response

COVID-19 – Our Response

by Jan Nicol-Winitana / October 06, 2021

The team at Sharp wants to ensure you that our top priority is the health and safety of our customers, colleagues and wider community, and as such Sharp is following the Ministry of Health and Worksafe guidelines.

Update on 13 September 2022

Following the government's announcement on ending the mask mandate, from 13th September 2022 Sharp will be following the government's next phase of COVID-19 response. If your business requires Sharp staff visiting your site to continue wearing masks, we will ensure that we meet that request. 


Frequently Asked Questions 

Are your premises open?

All branches are now open.

All our customers, partners and clients can contact the Sharp team who are working remotely and receive the same high standard of service as usual.

If a Sharp team member has to visit my business's premises, will they have personal protective equipment?

Yes. Our technical support team is equipped with gloves, masks and hand sanitiser and our team is working to a strict Health and Safety protocol. Our team has been instructed to follow any guidelines that your business has in place as well as the Government requirements.

I need support for my Sharp microwave or fridge, is someone available to help?

Absolutely. Please either call 0800 501 201 or fill out our contact form and someone will get back to you within 24 hours (between 9:00 am and 5:00 pm, Monday to Friday).

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